• Too high error or defect rate
• Increasing amount of customer reclamations
• Low quality-rate
• High quality-costs
• Low error-free flow of products
• Recurrent errors
• "Helicopter-cost" because of JIT

Poka Yoke

1. Basic training Poka Yoke
2. Current state of the manufacturing process
3. Current state of the design process (Product development) and Product mistakes
4. Poka Yoke Workshop
5. Measure analysis and -definition
6. Pilot-area and Coaching
7. Definition of Poka Yoke Standards (Adapt reference processes)
8. Tracking and reporting of Poka Yoke relevant figures
9. Review (Homework Review)

• Reduction of error and defect rates
• Reduction of customer reclamations
• Reduction of non-quality-costs (inspections)

• Decrease of the reclamation costs
• Reduction of unscheduled excessive freight
• Reduction of quality-costs